most orders are fulfiled within one to three bussines days, execpt during holidays. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, kalau beauty reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email. to start this process please visit CONTACT